Administrative Assistant
About the Gilbert Chamber of Commerce
The Gilbert Chamber of Commerce is the leading voice for business in Gilbert, serving as a catalyst for economic growth, leadership development, workforce advancement, and community engagement.
For nearly 50 years, the Chamber has connected businesses, developed community leaders, advocated for a strong business climate, and created opportunities for organizations to grow and thrive. Through the Gilbert Chamber Foundation, we also invest in education, leadership development, workforce readiness, and community impact initiatives that strengthen Gilbert for future generations.
If you are passionate about building relationships, connecting people to opportunities, and helping businesses succeed, we invite you to join our team.
Position Overview
The Administrative Assistant serves as a central point of connection for members, visitors, volunteers, and staff, helping ensure the Chamber operates efficiently while delivering an exceptional experience to everyone who interacts with the organization. As one of the first points of contact for the business community, this role plays a vital part in creating a welcoming, professional, and service-oriented environment that reflects the Chamber's commitment to supporting local business success.
Working closely with all departments, the Administrative Assistant provides administrative, operational, and customer service support that helps advance the Chamber's mission and strategic goals. Responsibilities include managing front-office operations, coordinating communications, supporting events and programs, maintaining accurate records, assisting members and visitors, and helping ensure organizational systems and processes run smoothly.
This is an ideal opportunity for someone who enjoys variety, organization, and working with people. No two days are the same—you may be greeting members and community leaders, assisting with event logistics, coordinating meeting materials, managing data and communications, supporting volunteers, or helping a local business find the resources they need. The successful candidate is highly organized, detail-oriented, proactive, and passionate about delivering outstanding service while fostering a positive, collaborative team culture.
Compensation
Hourly Rate: $19–$23/hour, depending on experience, plus Chamber-paid professional development opportunities, paid holidays, PTO, and community engagement opportunities.
Status: 36 hours per week; M-Th 8 AM to 5 PM and Friday 8 AM to Noon
Work Location: Gilbert, AZ (In-office and community-based; remote work is not available for this position.)
Benefits & Perks
Paid Time Off & Holidays
- Eleven paid holidays annually
- Paid Time Off (PTO) program beginning after 90 days of employment
- Ability to carry over a portion of unused PTO annually
- Medical insurance contribution for eligible employees
- Dental insurance with Chamber-paid employer contribution
- Employer-paid Short-Term Disability and Long-Term Disability coverage
- Employer-paid Life Insurance policy
- 401(k) Retirement Savings Plan with Chamber matching contributions of up to 3% after 120 days of employment
- Mileage reimbursement for approved business travel
- Professional development and networking opportunities
- Collaborative and supportive team culture
- Opportunity to build meaningful relationships with business and community leaders
Key Responsibilities
- Administrative and operational support
- Office and facility coordination, creating a welcoming space for guests and staff
- Ribbon Cutting scheduling and member liaison support
- Referral Team administration and support
- Volunteer and intern coordination
- Accounts receivable and invoice support
- Data entry, record maintenance, and administrative systems support
- Mail, supplies, and office resource management
- Event and program support
- Cross-department administrative support and special projects
Who Thrives in This Role?
This role is ideal for someone who:
- Enjoys creating order, staying organized, and helping others succeed.
- Takes pride in being dependable, detail-oriented, and following through on commitments.
- Thrives in a fast-paced environment where priorities can shift throughout the day.
- Enjoys working with people and providing exceptional customer service.
- Communicates professionally and confidently with members, volunteers, vendors, and community partners.
- Is resourceful, proactive, and willing to jump in wherever needed to support the team.
- Enjoys balancing administrative tasks with opportunities to engage with the community.
- Finds fulfillment in contributing to an organization that supports local businesses and strengthens the community.
Required Qualifications
- A minimum of two years of experience in administrative support, office coordination, customer service, nonprofit administration, or a related field.
- Strong organizational skills with the ability to manage multiple priorities, deadlines, and details in a fast-paced environment.
- Excellent written and verbal communication skills and a commitment to providing exceptional customer service.
- Proficiency with Microsoft Office and the ability to learn and effectively utilize CRM, database, and other software systems.
- Reliable transportation and willingness to attend occasional early morning, evening, and community events.
Preferred Experience
- Chambers of commerce, associations, nonprofit organizations, or membership-based organizations.
- Volunteer engagement or program coordination.
- Networking, event participation, and community outreach.
- Familiarity with ChamberMaster, QuickBooks Online, Constant Contact, Canva, or similar business applications.
What Success Looks Like
Successful candidates will:
- Deliver a welcoming, professional, and responsive experience for members, visitors, volunteers, staff, and community partners.
- Ensure administrative processes, records, and communications are accurate, organized, and completed in a timely manner.
- Provide reliable support that enables Chamber programs, events, and daily operations to run smoothly and efficiently.
- Demonstrate initiative, adaptability, and a willingness to support multiple departments and organizational priorities.
- Contribute to a positive team culture while advancing the Chamber's mission of supporting local businesses and strengthening the community.
Why Join the Gilbert Chamber Team?
Gilbert is one of Arizona's fastest-growing municipalities, and the Chamber is at the center of that growth. In this role, you'll build direct relationships with business owners, executives, elected officials, and emerging community leaders - the kind of network most professionals spend a decade trying to develop. You will be a leader in a mission-driven team environment, and provided the opportunity to have a visible, meaningful impact on one of the most dynamic business communities in the Southwest.
To apply: Please send your resume to Sarah Watts - sarah@gilbertchamber.com