Meet Steve Humphreys of Pillar Small Business Solutions

Steve Humphreys, Owner
Pillar Small Business Solutions

How many years have you been in business?
With over three decades of corporate experience, I transitioned into entrepreneurship in 2022, after retiring the previous year. This journey has been incredibly fulfilling, and I am thrilled to be at the helm of my own venture.

What product or service do you offer?
Pillar Small Business Solutions offers fractional C-level executive services for small business owners. These services include stepping in as a part-time CEO, CFO, or COO, and giving expert advice. We start with a phone call to understand your business, then move to learning more about your needs and making a plan. This leads to a custom guide designed to help your business grow. Our focus is on business operations, finances, and development, leading businesses to make more profit. Our way of doing things aims to help business owners handle the tricky parts of running a business, and reach the growth and smooth operation they want, all while keeping trust, integrity, and respect at the heart of our work.

What makes your business different, competitive, or unique?
Pillar Small Business Solutions is notable for its unique service of part-time executive roles, specially designed for small businesses dealing with financial, operational, and growth challenges. Pillar stands apart from typical consultancy firms by providing customized, high-level guidance on a part-time basis, offering the expertise of Steve Humphreys, a seasoned executive, without the cost of a full-time position. With his extensive background in managing a multi-billion-dollar organization, the company delivers unparalleled insights and strategies tailored to the individual needs of each business. This method not only pinpoints and addresses gaps in business operations but also promotes significant growth, operational efficiency, and financial stability, establishing Pillar as a distinctive and valuable partner for small businesses.

What is the nicest thing a customer has ever said about your business?
I have had the pleasure to work with many clients who have been kind enough to share their thoughts, one that stood out to me was made by Janet Carson-Flamini with Fahrenheit Advisors who stated “As a company searching for a firm to analyze and grow your business, I would enthusiastically recommend Pillar SBS. Steve Humphreys not only has the depth and breadth of experience to understand the intricacies of how your organization is currently performing but also serves as a seasoned coach who genuinely invests in helping you grow your business. His trustworthiness and collaborative approach make Pillar SBS a standout choice for businesses seeking a dedicated and insightful Partner.”

How has your business found value in your membership with the Gilbert Chamber?
The Gilbert Chamber has been instrumental in deepening my understanding of the community's needs. It has provided excellent networking opportunities, allowing me to expand my client base through various chamber events.

What motivates you professionally?
My professional drive is fueled by a passion for service. I find great satisfaction in helping others overcome challenges and achieve their aspirations.

What do you consider to be your greatest success?
On a personal level, my greatest accomplishment is my 30-year marriage to my wonderful wife Cheryl and being a father to our four incredible children. They are the cornerstone of my life.

Who do you look up to or admire?
From childhood, Roger Staubach has been my hero, embodying the values of God, family, country, and of course, the Dallas Cowboys. In the professional arena, Stuart Schuette, CEO of American Tire Distributors, has been an unparalleled mentor, teaching me invaluable lessons in leadership.

When you’re not working, where in Gilbert do you spend your time?
I like to keep it simple outside work - you'll find me cycling around town or volunteering at my church. These activities are the perfect counterbalance to my professional life.