CL James Consulting, LLC
Cheryl James, CEO/Fractional COO

How many years have you been in business? 6 years

What product or service do you offer? CL James Consulting helps entrepreneurs and small business owners streamline operations, implement automation, and build systems for sustainable growth. I offer operations audits, custom Standard Operating Procedures (SOPs), full operations system builds, and ongoing consulting—delivering time savings, cost reductions, and improved efficiency. My tailored solutions cover everything from project management to CRM setup and workflow automation, empowering you to run your business with confidence and clarity. If you’re ready to simplify your backend, connect your tech, and unlock new levels of productivity, let’s partner to elevate your business.

What makes your business different, competitive, or unique? What sets CL James Consulting apart is my hands-on, partnership-driven approach to operations. I don’t just recommend solutions—I roll up my sleeves to design, implement, and optimize business systems tailored to each client’s needs. My F.L.O.W.™ Method transforms tech overwhelm into streamlined, client-converting processes that actually work together. With a focus on strategy, automation, and real results (like saving hours per week and cutting costs), I empower business owners to scale confidently—without getting lost in the weeds. Clients choose me for my blend of strategic insight, practical support, and genuine commitment to their growth.

What is the nicest thing a customer has ever said about your business? "Working with Cheryl was a game-changer for my business. She didn’t just organize my operations—she gave me the clarity and confidence to scale. Her systems saved me hours every week and made my business feel manageable again. Cheryl is more than a consultant; she’s a true partner who genuinely cares about your success."

How has your business found value in your membership with the Gilbert Chamber? Being a member of the Gilbert Chamber has connected me with a supportive community of local business owners and invaluable resources. The networking opportunities have helped me build meaningful relationships, learn from peers, and stay up to date on trends that matter to my clients. The Chamber’s events and programs have expanded my reach and visibility in Gilbert, making it easier to collaborate, grow, and give back to our vibrant business community. I’m grateful for the sense of belonging and the doors that have opened through my membership.

What motivates you professionally? I’m motivated by helping entrepreneurs transform overwhelm into clarity and growth. Seeing a client gain confidence, reclaim their time, and finally feel in control of their business is incredibly rewarding. I’m passionate about building systems that empower business owners to scale with purpose—so they can focus on what they love and create real impact. Knowing my work helps others achieve freedom and success keeps me inspired every day.

What do you consider to be your greatest success? My greatest success has been helping overwhelmed business owners turn their operations around—saving them hours each week, reducing costs, and giving them the confidence to scale. One of my proudest moments was guiding a client from feeling stuck and stressed to running a streamlined, efficient business that supported both their growth and work-life balance. Seeing clients achieve real, lasting transformation—and knowing I played a part in that journey—is what I value most.

Who do you look up to or admire? I admire entrepreneurs who lead with both vision and heart—those who are unafraid to innovate, lift others up, and stay true to their values. I’m especially inspired by women business owners who have built impactful companies from the ground up, navigating challenges with resilience and creativity. Their dedication to growth, community, and making a difference motivates me to keep raising the bar for myself and my clients.

When you're not working, where in Gilbert do you spend your time? When I’m not working, I love exploring Gilbert’s local scene. You’ll often find me unwinding at Cooper’s Hawk Winery, enjoying great food at Sushi Brokers and Buck & Rider, or meeting friends at Liberty Market. I also like to browse the shops in the Heritage District. Supporting these local businesses helps me recharge and stay connected to our amazing Gilbert community.