Meet Russell Williams, Owner of Experimax of Gilbert

Business Name * Experimax of Gilbert
Website or Social Media Link *
Who is the owner/manager? Russell Williams
How many years have you been in business? Less than 1
What product or service do you offer? * At Experimax we sell, buy, trade and repair computers, mobile devices and electronic devices. We also offer IT services, AIR TV and VIVINT Security products and packages.
What makes your business different, competitive, or unique? * At Experimax our number one goal is customer satisfaction. We understand that our customers are our neighbors and strive to treat all of our patrons as friends. It's important for us to treat those who visit our store with the same respect and kindness that we would enjoy. We offer quality products and services at a competitive price.
What is the nicest thing a customer has ever said about your business? * We hear and read great things from our customers all the time. But what we hear most is: "These guys are fantastic. They're knowledgeable, fast on service, and very friendly."
How has your business found value in your membership with the Gilbert Chamber? * The Gilbert Chamber has been fantastic for our business. I'm in a referral group that has been incredibly supportive and very effective in helping me reach out to the greater community. I must have had nearly 50 people at my ribbon-cutting ceremony... and a good number of them are now customers.
What is your name and title? * Russell Williams - Owner
What motivates you professionally? * My number one motivator is providing a valuable service to the community. Helping people solve or resolve a problem offers me a great deal of satisfaction. I purchased the business with my 401K savings, so another great motivator for me is recovering my investment.
What do you consider to be your greatest success? * My greatest success has not yet been realized. My goal is to build my business so as to turn it over to my son.
Who do you look up to or admire? * I admire a lot of people for a lot of different reasons. Most of the people I admire are not public figures or well known. They are friends or business acquaintances. Some are no longer with us but left lasting impressions and memories.
When you're not working, where in Gilbert do you spend your time? * I like spending time at Tuscany Village. It's close and the tenants are very friendly.