Meet Jamie Ihms, Owner of The HQ Workspace

Business Name * The HQ Workspace
Website or Social Media Link *
Who is the owner/manager? Jamie Ihms
How many years have you been in business? <1
What product or service do you offer? * We are a shared workspace for creative professionals and working parents. We offer 24/7 access to offices and meeting rooms without the overhead of a traditional lease. With flexible terms, our members can rent offices, coworking or day workspace, and family-friendly cowork-and-play space. Whether the day entails an important, formal meeting, or a relaxing cup of coffee with a friend, we have the place for it.
Our creative customers also appreciate the photo/video studio and the recording studio, where they can work on projects whenever it works for them.
What makes your business different, competitive, or unique? * Our office is family-friendly. We're a professional, but approachable space where you can nurture your family and your career at the same time! HQ strives to provide the space and resources where small businesses and entrepreneurs local to Gilbert can gather to grow, collaborate, and learn, even while building their families and businesses.
What is the nicest thing a customer has ever said about your business? * Several of our members have told us that their clients are more impressed with them because of the high quality space where they work. Our office helps them leave a more professional impression and gives their clients confidence in them. Even the members who have outgrown our space say that they hate to leave and that their clients love to visit them here. We celebrate with those members, because we're here to provide the stepping stone to get them to the point where they can expand to their own space, and we're proud to be part of that.
How has your business found value in your membership with the Gilbert Chamber? * The Gilbert Chamber has expedited the process to get our permits approved, brought referrals into our space, which converted into customers, and provided support in the form of brainstorming and encouragement. I'm so grateful for the hardworking people in the Chamber who help to create a thriving and prosperous town.
What is your name and title? * Jamie Ihms, CEO
What motivates you professionally? * I am motivated by knowing that my work has an impact on the people I'm serving. When customers share their positive experiences and how HQ Workspace has helped their businesses grow and improve, I take that as validation that we're doing what we need to do. If someone has a complaint or suggestion, we write it down immediately and revisit our "suggestion box" weekly to make sure that we make improvements when we can.
What do you consider to be your greatest success? * My greatest success is running a household and a business (at one point, two businesses) all at once.
Who do you look up to or admire? * I have an enormous amount of respect for Horst Schulze, and the leadership team at the Ritz-Carlton. This is a group who has a set standard of excellence, not just in how they perform a job, but how they treat people. Even more impressive is that this standard applies to how they treat every employee and team member within the organization and it's not just a facade for their customers. I strive to go above and beyond for my customers and employees the way that they do.
When you're not working, where in Gilbert do you spend your time? * Before the tragic fire, I spent many a dinner with my husband at Clever Koi. I also love to spend time with my husband and our three children at Joe's Farm Grill, Fire and Brimstone at Barnone, and SanTan Village. We can't wait for Level One Arcade Bar to open, too!