Meet C. Andrew John of John's Heating & Cooling
John's Heating & Cooling
What is your name?
C. Andrew John
Time in business:
What product or service do you offer?
John's Heating & Cooling has been providing comprehensive air conditioning and heating services to homeowners since 1970. We are a family-owned and operated, and we take pride in our workmanship and our commitment to customer service. That dedication has allowed our company to continue to grow and succeed. We are grateful for our customers who have referred us to their friends and family.
What makes your business different, competitive, or unique?
We have a policy that everyone on our team follows - do it the right way - no matter what! This empowers our technicians, customer service representatives, and management to ensure our customers' needs will be met with the best possible solution.
What is the nicest thing a customer has ever said about your business?
Our reputation is very important to us, and we take extra steps to ensure our customers’ needs are met. Professionalism and trustworthiness are key. The highest compliment a customer can give us is when they trust us enough to refer us to friends and family.
How has your business found value in your membership with the Gilbert Chamber?
Through the years, I have made friendships with chamber members that have helped me grow as a person, helped me grow my business, and provided me the opportunity to help them grow. I would not be who I am, and my business would not have been as successful without the Chamber.
What motivates you professionally?
My goal is to ‘pay it back.’ I would not be who I am today without the mentorships I have had along the way. They have helped me grow as a person and grow my business. I want to provide the same level of mentorship to my team. I work hard to put people in positions where they can grow and succeed and then offer them the tools, training, and empowerment they need to get it done.
What do you consider to be your greatest success?
My exceptional team runs the operation of John’s (and BSJ Plumbing), opening my schedule to focus on other projects.
Who do you look up to or admire?
I have to say, it all starts with my Dad. His focus on adhering to the highest level of integrity in everything he did lead to his success, both in his personal life and business. In addition, I there are many chamber members and business professionals that I admire and have had the opportunity to mentor with.
There are many people that I admire through the years, I have met chamber members and business professionals that have shared their experiences so I could grow as a person and manager.
When you're not working, where in Gilbert do you spend your time?
When I'm not working, you will find me enjoying time outdoors. Hunting, golfing, or 4-wheeling are some of my favorite pastimes. My family and I love to try new restaurants and frequent local eateries in Gilbert.