Front Desk Receptionist/Customer Service Representative

Posted: 10/14/2022

We are a small, local, and family owned air conditioning and heating contractor in Mesa. Our company has been in business for 49 years and has received various awards such as the 2022 Best of Mesa, 2019 Mesa Chamber of Commerce Small Business of the Year and the 2018 BBB Ethics Award. We recently were recognized as the only HVAC contractor in the nation to become a Certified Autism Center with IBCCES.

We are looking for an ethical, reliable, receptionist/dispatcher to join our amazing team.

Job Responsibilities
- Promptly answer phone calls and provide a friendly voice to customers.
- Greet and assist visitors, creating a positive experience for them.
- Assist with dispatching responsibilities (booking appointments, follow-up calls, routing of technicians).
- Assist marketing (event preparation, swag bag preparation, etc) and accounting (gas receipt tracking and other projects) when requested.

Job Requirements
- Experience with DESCO a plus but not required.
- Be a team player that demonstrates responsibility.
- Professional appearance with outstanding customer service skills.
- MUST PASS A DRUG TEST & BACKGROUND CHECK.

The company offers benefits including:

· Paid Time Off

· Paid Holidays

· Health Insurance including - Medical, dental, vision, HSA, and several other voluntary plans, and more!

· Competitive Hourly Pay

Now is a great time to join our team!

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 2 years (Preferred)

Work Location: One location