BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20260217T170000Z
DTEND:20260217T183000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Workshop: Delight and Retain: Customer Service That Builds Loyalty (CATALYST)
DESCRIPTION:Doors will open at 9:45 am. Come early to enjoy networking! Workshop begins at 10:00 am.\n\n\n\n\n\n\n\n\n\n\n\nEvery business depends on how customers feel about their experience. The challenge is knowing how to gather feedback\, respond to it\, and turn it into actions that strengthen trust.\n\n\n\nThis workshop gives small business owners a straightforward system for capturing customer insights and using them to improve products\, services\, and relationships. You will learn how to build simple loyalty programs\, manage reviews with confidence\, and close the loop so customers see their voices matter.\n\n\n\n\n\n\n\n\n\nKey Takeaways\n\n\n	How to collect feedback that reveals what customers care about most\n	How to respond to reviews and comments in ways that build trust\n	How to design a loyalty program that fits your business\n	How to identify trends in feedback and act on them with focus\n	How to leverage AI to deliver a more personal customer experience\n	How to create a clear plan to improve experience and retention\n\n\nYou will leave with practical tools and a personalized action plan to help you delight your customers and keep them coming back.\n\n \nFacilitated by Stuart Preston with Cingularis\n\n\n\nStuart Preston helps local businesses grow with practical solutions in digital marketing\, AI\, and Telecommunications. He aligns his expertise with each client's mission to create sustainable results. As a stand-up comedian and podcast host\, Stuart brings humor and relatability to his work. He also speaks and writes on mental health\, sharing his own story to encourage empathy\, trust\, and collaboration at work. He helps companies that do good\, do even good-er.\n\n\n\nThis workshop is made possible\, in part\, by these Foundation Donors:\n\n\n\n\n\nWhen you attend this event\, you enter an area where photography\, audio\, and video recording may occur. By attending\, you consent to such recording media and its release\, publication\, exhibition\, or reproduction\, including but not limited to marketing\, promotional purposes\, publication\, distribution\, and public display\, without further authorization or compensation.
X-ALT-DESC;FMTTYPE=text/html:<div><strong>Doors will open at 9:45&nbsp\;am. Come early to enjoy networking! Workshop begins at 10:00 am.</strong><br />\n<br />\n<br />\n<img alt="" height="225" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1886/Image/StuartPrestonHeadshot.jpg" style="width: 150px\; height: 225px\; float: left\; margin: 10px\; border-width: 5px\; border-style: solid\;" width="150" /><br />\n<br />\n<br />\nEvery business depends on how customers feel about their experience. The challenge is knowing how to gather feedback\, respond to it\, and turn it into actions that strengthen trust.<br />\n<br />\nThis workshop gives small business owners a straightforward system for capturing customer insights and using them to improve products\, services\, and relationships. You will learn how to build simple loyalty programs\, manage reviews with confidence\, and close the loop so customers see their voices matter.<br />\n<br />\n<br />\n<br />\n<br />\n<strong>Key Takeaways</strong></div>\n\n<ul>\n	<li>How to collect feedback that reveals what customers care about most</li>\n	<li>How to respond to reviews and comments in ways that build trust</li>\n	<li>How to design a loyalty program that fits your business</li>\n	<li>How to identify trends in feedback and act on them with focus</li>\n	<li>How to leverage AI to deliver a more personal customer experience</li>\n	<li>How to create a clear plan to improve experience and retention</li>\n</ul>\n\n<div>You will leave with practical tools and a personalized action plan to help you delight your customers and keep them coming back.</div>\n\n<div>&nbsp\;</div>\nFacilitated by Stuart Preston with Cingularis<br />\n<br />\nStuart Preston helps local businesses grow with practical solutions in digital marketing\, AI\, and Telecommunications. He aligns his expertise with each client&rsquo\;s mission to create sustainable results. As a stand-up comedian and podcast host\, Stuart brings humor and relatability to his work. He also speaks and writes on mental health\, sharing his own story to encourage empathy\, trust\, and collaboration at work. He helps companies that do good\, do even good-er.<br />\n<br />\nThis workshop is made possible\, in part\, by these Foundation Donors:<br />\n<img alt="" height="270" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1886/Image/FoundationDonorBlock.png" style="width: 624px\; height: 270px\;" width="624" /><br />\n<br />\n<em style="font-size: 9px\; box-sizing: border-box\; scrollbar-color: rgb(193\, 193\, 193) rgba(0\, 0\, 0\, 0)\; scrollbar-width: thin\;">When you attend this event\, you enter an area where photography\, audio\, and video recording may occur. By attending\, you consent to such recording media and its release\, publication\, exhibition\, or reproduction\, including but not limited to marketing\, promotional purposes\, publication\, distribution\, and public display\, without further authorization or compensation.</em><br />\n<br />\n&nbsp\;
LOCATION:The CATALYST 119 N. Gilbert Road\, Ste. 102 Gilbert\, AZ 85234
UID:e.1886.6927
SEQUENCE:3
DTSTAMP:20260519T064033Z
URL:https://business.gilbertaz.com/events/details/workshop-delight-and-retain-customer-service-that-builds-loyalty-catalyst-6927
END:VEVENT

END:VCALENDAR